These general terms and conditions of sale apply to all orders placed on the site www.laboutiquedesign.is
These conditions detailed below the contractual relationship between the customer and the seller, La Boutique Design, belonging to the company Kauptu Betur ehf, whose headquarter is located at Baldursgata 19 Reykjavík 101 (Company kennitala : 701118-0140 / VAT number : 133465).
La Boutique Design reserves the right to modify or amend these terms and conditions of sale. In case of modification, will be applied to each order the general terms and conditions in force at the time of placing the order.
2/ Client Account
Registration is not required to access the website, however, registration of the purchaser is required for placing an order.
Below information is mandatory for the registration: Title, Full name, Email, Password, Phone number and shipping address.
3/ Price and Payment
Prices are quoted in Icelandic Krona (ISK).
The price on each item includes all taxes and customs fee in Iceland.
They do not include shipping. Shipping costs vary depending on the item and are mentioned at the time of finalizing the purchase.
La Boutique Design reserves the right to change prices at any time without notice. Products will be charged to the buyer on the basis of the rates at the time of validation of the order.
The discount codes are not applicable on shipment fees, unless otherwise stated. The discount code will not be refunded in case of refund.
Payments are made by credit card or debit card (Visa, Mastercard) via a secure banking server of our partner Borgun. We use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your debit or credit card details.
The information you provide when placing your order and your credit card payment information is subject to automated data processing by our partner Borgun. This automated data processing is intended to define a level of analysis of transactions and fight against credit card fraud, theft and improper use of your identity.
We also propose the payment with Netgíró. When you choose the payment with Netgíró, after clicking “Complete order”, you will be redirected to Netgíró webiste to complete your purchase securely.
Acceptance of general conditions of sales is done when validating the order. By proceeding to payment, the user indicates that he fully accepts the general conditions presented. The seller retains full ownership of the goods sold until full payment of the product.
4/ Availability and Delivery
Should a product be unavailable, La Boutique Design will inform the customer by email as soon as possible. Buyer may choose to maintain the order, exchange the unavailable product against another product or cancel the order. In case of order cancellation refunds will be made within 7 days of purchase.
Subject to availability, you will receive your order within a period of 3 days to 8 weeks.
Why so long? Our suppliers are located abroad, and they are stocking most of our products. As soon as we receive your order, we inform them. Either they have the product in stock, and they send it directly, or they have to produce it for you, and it takes a bit of time. When arrived in Iceland, you receive your order in less than 3 days.
An estimated delivery time will be indicated before ordering the product, in the product description. Most of the time, you will receive your product before this estimate delivery time, but we cannot guarantee it, and they are based on approximations.
We offer free delivery in Reykjavík and the Capital Region (Post codes 101 > 276).
If you live out of Reykjavík, the price of the delivery depends on the size and weight of the parcel. Please find below the different shipping costs:
- All Iceland Home Delivery XS ( < 3kg ) : 1.200 kr
- All Iceland Home Delivery S ( from 3 to 11kg) : 1.500 kr
- All Iceland Home Delivery M (from 11 to 21kg) : 2.200 kr
- All Iceland Home Delivery L (from 21 to 31kg) : 2.700 kr
- All Iceland Home Delivery XL (from 31 to 51kg) : 3.400 kr
- All Iceland Home Delivery XXL (> 51kg) : 4.500 kr
In Iceland, orders are shipped by our partner Pósturinn. The products are delivered to the delivery address specified by the buyer at the completion of the purchase. In case of error in the wording of the delivery address by the buyer, La Boutique Design cannot be responsible for delays or non-delivery of ordered products for. In this case, the costs incurred for the return of goods will be charged to the buyer.
5/ Receiving parcels
La Boutique Design informs the customer that it's his responsibility to inspect and open its parcel delivery receipt and in the presence of the deliveryman. The customer will formalize its acceptance of delivery by signing the delivery receipt issued by the carrier.
Upon delivery, especially for furniture, the customer or recipient will necessarily proceed to open the package in the presence of the carrier to check the status of products. If the product (s) damaged (s) or product (s) broken (s) resulting from the transport, the customer must refuse the parcel and indicating the abnormality on the right of return and inform La Boutique Design as promptly as possible.
It is important that the client reports on the delivery note the damage found on the delivered products. If these indications are not given on the delivery slip presented to the customer by the carrier, no claim will be accepted after the event by La Boutique Design.
6/ Withdrawal and return
Pursuant to Icelandic law, the customer has a period of 14 days to exercise his right of withdrawal and return to its cost, the products that do not satisfy him (Except for customized products).
Products must be returned in their original packaging in resalable condition at : Kauptu Betur, Baldursgata 19, Reykjavík 101. Any product returned damaged will not be refunded.
The refunds will be made within 30 days after controlling the product.
The seller cannot be held liable for the total or partial breach of obligations related to the order in case of force majeure or fortuitous.
The pictures and texts illustrating the products presented are not contractual. Accordingly, the seller shall not be liable for any error in any of these pictures or one of these texts.
In the process of selling online, the seller can not be held responsible for any direct or indirect loss arising from the use of interning as loss of data, intrusion, virus or other technical problem.
8/ Data Protection
The customer has, in accordance with Icelandic law, a right of access, rectification and deletion of data concerning him and kept by the merchant.
9/ Applicable Law
These Terms and Conditions are subject to Icelandic law. For any dispute relating to the contract between the seller and the buyer Reykjavik court shall have exclusive jurisdiction.
If you have any disagreement with the current sales terms, please contact us at firstname.lastname@example.org